Terms of Service

Effective date: October 29, 2026

These Terms of Service (“Terms”) are an agreement between you and Hexa Solutions (“Hexa Solutions,” “we,” “us”) and govern your use of the Fridgeful mobile app and website (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don’t agree, don’t use the Service.

1. Who can use Fridgeful
2. What Fridgeful does
3. Food safety and allergies
4. Your account
5. Subscriptions and scan packs
6. Ads
7. Your content
8. Acceptable use
9. Our intellectual property
10. Third-party services
11. App Store terms
12. Disclaimers
13. Limitation of liability
14. Indemnity
15. Ending your use
16. Governing law and disputes
17. Changes
18. Contact

1. Who can use Fridgeful

You must be at least 13 years old to use Fridgeful. If you are under 18, you may use it only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf, including for any purchases.

2. What Fridgeful does

Fridgeful lets you photograph your fridge, uses artificial intelligence to identify ingredients, and suggests recipes. Detection and recipes are generated automatically and can be wrong or incomplete: items may be missed or misidentified, quantities and cooking times are estimates, and expiry dates are estimates, not guarantees. Fridgeful is a cooking aid, not professional nutrition, medical or food-safety advice.

We may change, add or remove features, and we may set reasonable limits on use (such as the number of scans), as described in the app.

3. Food safety and allergies

• You are responsible for checking that food is safe to eat, regardless of any expiry estimate shown in the app.
• Always read product labels and check every ingredient for allergens. Filters for diets and allergies reduce, but do not remove, the risk that a recipe contains something you can’t eat.
• Cook meat, poultry, seafood and eggs to safe internal temperatures and follow recognized food-safety guidance (for example from the USDA at foodsafety.gov).
• If you have a serious allergy or medical condition, rely on your doctor’s advice, not on Fridgeful.

4. Your account

You need an account to scan. Give accurate information, keep your sign-in credentials secure, and tell us right away at Hexasolutionsapp@gmail.com if you think your account has been used without permission. You are responsible for activity on your account. One person per account; free scans are offered once per person, and creating multiple accounts to get extra free scans is not allowed.

5. Subscriptions and scan packs

Fridgeful Plus subscriptions

• Fridgeful Plus is available as a monthly or annual auto-renewing subscription. It includes the monthly number of scans shown in the app at purchase, and removes ads.
• Payment is charged to your Apple ID or Google Play account when you confirm the purchase, or when a free trial ends.
• Your subscription renews automatically at the same price and for the same period unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Free trials: if offered, a trial includes the number of scans shown in the app. If you don’t cancel at least 24 hours before the trial ends, it converts to a paid subscription.
• How to cancel: on iPhone, Settings > your name > Subscriptions; on Android, Google Play > Payments & subscriptions > Subscriptions. Deleting the app or your Fridgeful account does not cancel a subscription. After you cancel, you keep access until the end of the paid period.
• Monthly scan allowances reset at the start of each monthly period and unused plan scans don’t roll over.

Scan packs

• Scan packs are one-time purchases of a set number of scans. They don’t expire while your account exists, have no cash value, and can’t be transferred or exchanged for money.
• Unused scans are lost if you delete your account or if we end your account for breaking these Terms.

Refunds and prices

• Purchases are processed by Apple or Google and are subject to their terms. Refund requests must be made to Apple or Google, under their refund policies. We can’t issue refunds for store purchases directly, except where the law requires otherwise.
• If a scan fails because of an error on our side, the scan is returned to your balance automatically.
• Prices are shown in the app before you buy and may change. We will give you advance notice of a price increase for an existing subscription as required by the app store and applicable law, and you can cancel before it takes effect.

6. Ads

Free users and scan pack users see ads. Some features let you choose to watch an ad in exchange for a reward, such as one scan; we decide the reward and limits, and we may change or end these offers. Rewards have no cash value. Your ad privacy choices are described in our Privacy Policy.

7. Your content

You keep ownership of the photos, fridge items, notes and other content you provide (“Your Content”). You give Hexa Solutions a limited, non-exclusive, worldwide, royalty-free license to process, store and display Your Content only as needed to provide and improve the Service, as described in our Privacy Policy. You confirm you have the right to provide Your Content, and that your photos don’t include other people’s private information without their permission.

Recipes generated for you may be similar to recipes generated for others. You may use generated recipes for your personal, non-commercial use and share recipe cards from the app.

8. Acceptable use

You agree not to:

• Use the Service for anything illegal, or upload content that is unlawful, offensive or infringes anyone’s rights
• Try to get free or extra scans or rewards by abuse, such as multiple accounts, automation, or tampering with the app
• Reverse engineer, decompile, scrape, or interfere with the Service, its security, or its AI systems, except as the law allows
• Use the Service to build a competing product or to train AI models
• Click ads fraudulently or encourage others to
• Resell or commercially exploit the Service without our written permission

9. Our intellectual property

The Service, including the Fridgeful name, logo, design, software and content we create, belongs to Hexa Solutions or its licensors and is protected by law. We give you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for personal, non-commercial use, under these Terms.

10. Third-party services

The Service relies on third parties such as Apple, Google, RevenueCat and ad partners, and may show links or ads for third-party products. Their terms and privacy policies apply to your use of their services. We aren’t responsible for third-party products, services or content.

11. App Store terms

If you downloaded Fridgeful from the Apple App Store:

• These Terms are between you and Hexa Solutions only, not Apple. Hexa Solutions, not Apple, is solely responsible for the app and its content.
• Your license is limited to using the app on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) of the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Hexa Solutions, not Apple, is responsible for addressing any claims by you or third parties relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims the app or your use of it infringes their intellectual property, Hexa Solutions, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim.
• You confirm you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and you are not on any US government list of prohibited or restricted parties.
• Questions, complaints or claims about the app go to Hexa Solutions using the contact details below.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, HEXA SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT INGREDIENT DETECTION, EXPIRY ESTIMATES, RECIPES, ALLERGEN INFORMATION OR NUTRITION INFORMATION ARE ACCURATE, COMPLETE OR SAFE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HEXA SOLUTIONS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR US $50. SOME STATES DON’T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnity

To the extent permitted by law, you agree to defend and indemnify Hexa Solutions against claims, losses and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your misuse of the Service.

15. Ending your use

You can stop using the Service and delete your account at any time (see Delete your account). We may suspend or end your access if you break these Terms, if required by law, or if we stop offering the Service. If we stop offering the Service entirely, we will give reasonable notice where possible. Sections that by their nature should survive (such as ownership, disclaimers, limitation of liability and governing law) continue after your access ends.

16. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules, except where the consumer protection law of the place where you live gives you rights that cannot be waived. Before filing a claim, please contact us at Hexasolutionsapp@gmail.com so we can try to resolve it informally within 60 days. Any dispute not resolved informally will be brought in the courts at Surat, Gujarat, India, unless the law of your state or country gives you the right to bring it where you live. You may also bring an individual claim in small claims court.

17. Changes to these Terms

We may update these Terms. We will change the effective date above and, for material changes, notify you in the app or by email before they take effect. If you keep using the Service after changes take effect, you accept the updated Terms.

18. General

These Terms and our Privacy Policy are the entire agreement between you and Hexa Solutions about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, acquisition or sale of assets.

19. Contact

Hexa Solutions
Surat, Gujarat, India
Email: Hexasolutionsapp@gmail.com